Terms of service
Effective Date: 08 June 2026
Welcome to greenglow24.com. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our website, you agree to comply with and be bound by these Terms. Please read them carefully before making any purchase or using our services.
1. Introduction
This website is operated by greenglow24.com, a Beauty & Cosmetics online store. Throughout the site, the terms "we," "us," and "our" refer to greenglow24.com.
Business Information
- Store Name: greenglow24.com
- Category: Beauty & Cosmetics
- GST Number: 19FBSPM7823K1ZP
- Email: greenglow24official@gmail.com
- Phone: 8509747281
- Address: Rakkhaskhali, South 24 Parganas, West Bengal – 743371, India
By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms and Conditions.
2. Eligibility
By using this website, you represent and warrant that:
- You are at least 18 years of age or have permission from a parent or legal guardian.
- You have the legal capacity to enter into a binding agreement.
- All information provided by you is accurate, current, and complete.
- You will use the website in compliance with applicable laws and regulations.
We reserve the right to refuse service to anyone for any reason at any time.
3. Products and Services
greenglow24.com offers beauty and cosmetic products through its online platform.
While we strive to ensure that product descriptions, images, pricing, and availability are accurate, we do not guarantee that all information on the website is error-free, complete, or current.
Product images are for illustrative purposes only. Actual products may vary slightly in appearance, packaging, or color due to manufacturer updates or display settings.
We reserve the right to:
- Modify or discontinue products without notice.
- Limit quantities available for purchase.
- Refuse or cancel orders at our discretion.
- Correct pricing or content errors at any time.
4. Account Registration
Certain features of the website may require you to create an account.
You agree to:
- Maintain the confidentiality of your login credentials.
- Accept responsibility for activities conducted through your account.
- Notify us immediately of any unauthorized use.
We reserve the right to suspend or terminate accounts that violate these Terms or engage in suspicious activity.
5. Orders and Acceptance
When you place an order on greenglow24.com, you are making an offer to purchase products subject to these Terms.
After placing an order:
- You will receive an order confirmation.
- This confirmation does not constitute acceptance of your order.
- Acceptance occurs only when the order is dispatched.
We may reject or cancel an order for reasons including but not limited to:
- Product unavailability.
- Pricing errors.
- Payment issues.
- Suspected fraudulent activity.
- Violation of these Terms.
If payment has already been processed, an appropriate refund will be initiated.
6. Pricing and Payments
All prices displayed on the website are in Indian Rupees (INR).
Prices may change without prior notice.
Accepted payment methods may include:
- Credit Cards
- Debit Cards
- UPI
- Net Banking
- Wallet Payments
- Cash on Delivery (where available)
You agree to provide accurate payment information and authorize us to charge the applicable amount for your purchases.
In the event of a pricing error, we reserve the right to cancel affected orders even after payment has been received.
7. Shipping and Delivery
We strive to process and ship orders promptly.
Delivery timelines are estimates and may vary due to:
- Courier delays
- Weather conditions
- Government restrictions
- High order volumes
- Remote delivery locations
greenglow24.com is not liable for delays caused by third-party logistics providers.
Customers are responsible for providing accurate shipping details. Additional charges resulting from incorrect information may be borne by the customer.
Risk of loss and ownership pass to the customer upon delivery of the product.
8. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
Customers should review the policy before placing an order.
Generally, products may be eligible for return if:
- Received damaged.
- Received defective.
- Incorrect product delivered.
For hygiene and safety reasons, certain beauty and cosmetic products may not be eligible for return once opened or used.
Refund approval remains subject to inspection and verification.
9. Product Usage Disclaimer
Beauty and cosmetic products may affect individuals differently.
Customers are advised to:
- Read all labels and instructions carefully.
- Conduct patch testing before use.
- Consult a healthcare professional if necessary.
greenglow24.com shall not be responsible for:
- Allergic reactions.
- Skin sensitivities.
- Misuse of products.
- Use contrary to instructions.
Results may vary from person to person.
10. Promotional Offers
We may occasionally provide:
- Discount codes
- Coupons
- Promotional campaigns
- Special offers
Promotions are subject to specific terms and conditions.
We reserve the right to:
- Modify or withdraw promotions at any time.
- Reject misuse of promotional offers.
- Cancel orders obtained through fraudulent use of coupons.
Promotional offers cannot be exchanged for cash unless required by law.
11. Intellectual Property Rights
All content available on greenglow24.com is protected by intellectual property laws.
This includes:
- Logos
- Product descriptions
- Website design
- Graphics
- Images
- Text
- Software
- Layouts
No content may be copied, reproduced, distributed, modified, or exploited without prior written permission from greenglow24.com.
Unauthorized use may result in legal action.
12. Prohibited Activities
You agree not to:
- Violate any laws or regulations.
- Submit false information.
- Engage in fraudulent transactions.
- Distribute viruses or malicious code.
- Interfere with website functionality.
- Attempt unauthorized access to systems.
- Use automated tools to scrape website content.
- Harass, abuse, or threaten others.
- Impersonate any person or entity.
Violation of these Terms may result in account suspension, order cancellation, or legal action.
13. User Content
If you submit reviews, comments, suggestions, or other content, you grant greenglow24.com a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and display such content.
You represent that:
- The content is accurate.
- The content does not violate any rights.
- The content is not unlawful, defamatory, or offensive.
We reserve the right to remove content at our discretion.
14. Third-Party Links
Our website may contain links to third-party websites.
These links are provided for convenience only.
We do not:
- Endorse third-party websites.
- Control their content.
- Guarantee their accuracy.
Your interactions with third-party websites are governed by their own terms and policies.
greenglow24.com shall not be liable for damages arising from third-party services.
15. Limitation of Liability
To the maximum extent permitted by law, greenglow24.com shall not be liable for:
- Indirect damages.
- Incidental damages.
- Consequential damages.
- Special damages.
- Loss of profits.
- Loss of data.
- Business interruption.
Our total liability relating to any claim shall not exceed the amount paid by you for the relevant order.
Some jurisdictions may not allow certain limitations, so portions of this section may not apply.
16. Disclaimer of Warranties
The website and services are provided on an "as is" and "as available" basis.
We do not guarantee that:
- The website will always be available.
- Errors will be corrected immediately.
- The website will be uninterrupted.
- The website will be free from viruses or harmful components.
To the fullest extent permitted by law, all warranties, whether express or implied, are disclaimed.
17. Indemnification
You agree to indemnify, defend, and hold harmless greenglow24.com, its owners, employees, affiliates, agents, and partners from any claims, liabilities, damages, costs, and expenses arising from:
- Violation of these Terms.
- Misuse of the website.
- Breach of applicable laws.
- Infringement of third-party rights.
18. Privacy
Your use of the website is also governed by our Privacy Policy.
By using greenglow24.com, you consent to the collection, processing, and use of information in accordance with our Privacy Policy.
We are committed to protecting customer information and maintaining reasonable security measures.
19. Force Majeure
greenglow24.com shall not be liable for any delay or failure in performance caused by events beyond reasonable control, including:
- Natural disasters
- Floods
- Fires
- Earthquakes
- Government actions
- Internet outages
- Labor disputes
- Epidemics or pandemics
- Transportation disruptions
Performance obligations will be suspended during such events.
20. Termination
We reserve the right to terminate or suspend access to our website and services immediately, without notice, if:
- You violate these Terms.
- Fraudulent activity is suspected.
- Required by law.
Termination does not affect rights or obligations accrued prior to termination.
21. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of India.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in West Bengal, India.
Both parties agree to attempt good-faith resolution before initiating formal legal proceedings.
22. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Failure to enforce any provision shall not constitute a waiver of that provision.
23. Changes to Terms of Service
We reserve the right to update, modify, or replace these Terms at any time.
Changes become effective immediately upon posting on the website.
Continued use of greenglow24.com after updates constitutes acceptance of the revised Terms.
Customers are encouraged to review this page periodically.
24. Contact Information
For questions regarding these Terms of Service, please contact:
greenglow24.com
Email: greenglow24official@gmail.com
Phone: 8509747281
Address: Rakkhaskhali, South 24 Parganas, West Bengal – 743371, India
GST No.: 19FBSPM7823K1ZP
By using greenglow24.com, you acknowledge that you have read, understood, and agreed to these Terms of Service.